Legal Notice
Legal Notice (MedPlus)
Name of company
[MedPlus UK Ltd / MedPlus Ltd / MedPlus (Trading Name)]
(“MedPlus”, “we”, “us”, “our”)
Registered office
Honeystone Cottage, Oxford Road
Enstone, Chipping Norton
England, OX7 4LP
United Kingdom
Contact details
Email: info@medplusuk.com
Telephone: 01329 722721
Website: www.medplusuk.com
Business ID no.
Company registration number: 16072447
VAT no.
Not VAT registered.
Professional regulation and standards
Our clinicians are individually regulated by the following professional bodies:
Hayley Beeden – Nurse Practitioner
Regulator: Nursing & Midwifery Council (NMC)
Mike Sadler – Paramedic
Regulator: Health and Care Professions Council (HCPC)
We aim to deliver care that reflects the professional standards and conduct requirements set by the NMC and HCPC, including commitments to:
acting in the patient’s best interests and treating people with dignity and respect
practising within scope of competence, maintaining skills, and seeking advice/referral when appropriate
clear communication, accurate documentation, and professional accountability
safe, ethical practice including consent, confidentiality, and safeguarding
openness and learning from feedback, concerns, and complaints
Clinical safety, consent and safeguarding
We are committed to providing services in a manner that prioritises patient safety, including:
appropriate consultation and screening before treatment
informed consent (with opportunity to ask questions and consider options)
clear aftercare advice and safety-netting guidance
appropriate infection prevention and control measures
awareness of safeguarding responsibilities and responding appropriately to concerns
If at any point your symptoms suggest you may need urgent or alternative clinical care, we will advise you accordingly.
Medical disclaimer
Content on this website is provided for general information only and does not constitute medical advice. Treatments and suitability vary by individual. Any information on this website should not be relied upon as a substitute for a professional assessment.
If you have urgent symptoms, call 999 (emergency) or NHS 111 for urgent medical advice.
Services and clinical responsibility
MedPlus provides services including ear wax removal and medical aesthetics. Treatment is provided following appropriate consultation, screening, and consent, in line with applicable clinical standards and safety guidance.
Confidentiality and data protection
We respect patient confidentiality and handle personal information in accordance with applicable data protection requirements. Please see our:
Privacy Policy: Please see policies page
Cookie Policy: Please see policies page
Advertising and treatment outcomes
We aim to provide accurate, balanced information about our services. Results vary between individuals and no outcomes can be guaranteed. Any testimonials or examples shown are for illustrative purposes only and may not represent typical results.
Clinical governance and safety
We maintain clinical governance arrangements appropriate to our services, including consent and safeguarding processes, information governance, documentation standards, and a system for learning from feedback and incidents. Further details are available in our policies page
Liability
We take reasonable care to ensure information on this website is accurate and up to date. However, we do not guarantee that content will always be complete, current, or error-free. To the fullest extent permitted by law, MedPlus accepts no liability for loss or damage arising from reliance on website content.
Nothing in this notice limits liability where it would be unlawful to do so.
External links
This website may include links to third-party sites. We are not responsible for the content, security, or privacy practices of external websites.
Intellectual property
Unless stated otherwise, all website content (text, branding, images, graphics, and logos) is owned by or licensed to MedPlus. You may not copy, reproduce, or distribute any content without written permission.
Complaints
If you wish to make a complaint, please email info@medplusuk.com or call 01329 722721. You may also write to the registered office address above.
We aim to:
Acknowledge complaints within 3 working days
Provide a full response within 20–25 working days where possible
If we need longer, we will explain why and confirm a revised timescale
Governing law
This Legal Notice is governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
Last updated: 5 January 2026